Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused in its clean original condition. Size swaps are allowed with the same above terms

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

Location?

We are based in Gaborone, Botswana where orders will be fulfilled and shipped across Botswana and globally.

Are products readily available?

Yes, except those marked SOLD OUT, which.

Where do you ship to?

Across all cities, towns, and major villages in Botswana. We also ship internationally to all major cities across the globes.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

- Same delivery in Gaborone for orders placed before 2pm weekdays.

- Overnight delivery to cities, towns and major villages inside Botswana. 2 days delivery to smaller remote destinations serviced by couriers. This applies to all order placed before 2pm weekdays.

- Around 10 - 15 days delivery in Southern Africa. Please note there might be further delays due to customs departments in each country.

- Around 15 - 20 days delivery internationally. Please note there might be further delays due to customs departments in each country.

If your order hasn't arrived after three weeks, please contact us and we will look into the details.

- Taxes and Duties charged on items are liable to the customer.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!